At Creative Nuances, we ensure the highest quality for our products. However, if you're unsatisfied, we offer the following options:

1. Returns and Exchanges

- You may return or exchange your purchase within **7 days** of receiving the order. Items must be:

- Unworn, unwashed, and in the same condition as received.

- Returned with the original packaging and tags intact.

- Email us at [creative.nuance.ecom@gmail.com] to initiate the process.

2. Refunds

- Once your returned item is received and inspected, we will notify you about the status of your refund.

- Refunds will be issued back to your original method of payment within 7 business days.

3. Exchange Process

- If you want to exchange an item, you can request an exchange for the same item or a different size, subject to availability.

- If the desired item is unavailable, we will process a refund.

4. Non-Returnable Items

- Custom-made or personalized items are non-returnable.

5. Return Shipping

- Customers are responsible for return shipping costs, unless the item was damaged or incorrectly sent.